Daily reminders, welfare checks and companion calls. Create your own bespoke service today!

Who Cares Calls offers a range of friendly services, including daily reminders, check-ins, and companion calls, delivered straight to your landline or mobile phone at a time chosen by you. We're here to help you feel connected and cared for every day!

Who Cares Calls offers a 7-day free trial for all services, it’s the perfect way to see if any of our services fit your needs. If you’re not completely satisfied, no worries! You can cancel at any time during the trial, and you won’t be charged a penny. Our services are designed to be super user-friendly, utilizing technology you and your loved ones already know. All you need is a landline or a mobile phone – there are no unfamiliar noises or bleeps, and no fancy equipment to set up, you don’t even need an internet connection! We provide contact options via voice calls or text messages, allowing those who are visually or hearing impaired to select the service that best suits their needs. Signing up is easy and should take you no more than 10 – 15 minutes. You don’t need to wait for any specialised equipment to be delivered or installed and your service will be active within a few minutes. So if you created your service at 10:50, you could be receiving your first contact at 11:00! We can also send you weekly reports detailing which calls are answered and which are not, helping you adjust the service for maximum responsiveness. Need to get in touch? Our friendly team are available to take your call during our working hours of 9AM – 5PM Monday to Friday, you are welcome to call outside of these hours, however you will be asked to leave a message on our answering machine, in which case we will call you back at the first opportunity between 8AM – 8PM Monday – Sunday. You can also contact us via email at support@whocarescalls.co.uk

We’re a close-knit team of family and friends who are passionate about what we do! Most of our staff have spent many years working in the health and social care sector, bringing a wealth of experience and knowledge to our team. We have registered nurses, health care assistants, support workers, and personal care assistants—all dedicated to providing a top-notch service. All of our staff have completed a Disclosure and Barring Service (DBS) check and have received training in the following areas: • GPDR • Duty of care • Equality, diversity and inclusion • Person-centred care • Communication • Privacy and dignity • Handling information • Safeguarding adults • Safeguarding children • Dementia awareness • Mental health awareness • Disability awareness • Neurodiversity awareness • And more!... We are professional, friendly, and we care.

Who Cares Calls was originally designed to provide welfare checks for individuals living alone. Over time, and with feedback from our service users, we have expanded the services we offer to support a wider demographic. Many of our service users live alone and often express worries about what could happen if they were to experience an emergency. Some of our users care for others -whether it’s a child, a parent, or a pet- and seek peace of mind knowing that help will be there for their loved ones if needed. We also know that many of our users feel lonely and love having a friendly chat each day. Whether it's sharing stories or just having someone who understands the ups and downs of caregiving, parenting or life in general, we’re here to listen and support! Other service users may include: • Individuals living with a memory impairment • Those on time-sensitive medication • Those required to take a lot of different medication • Those who are juggling a lot of responsibilities • People who have a loved one who lives far away • People who care for another individual or pet • People who live alone • People who are recovering from illness • People who are living with disability • People who have a high risk of falls • People living with chronic medical conditions

Our range of services have been designed to offer independence, reassurance, and companionship. Our daily reminder service is ideal for individuals who could benefit from gentle prompts throughout the day. Many of our customers live with memory impairments and highly value their independence; with our support, they can manage their daily tasks effectively. Other users may be people juggling various responsibilities and have created their service to help them remember to water their plants, feed their pets, or put out their bins. This daily reminder service is especially useful for assisting individuals to keep track of their medications, whether they need to take multiple medications or a time-sensitive medication. By creating a daily reminder, users can be assured they will never miss a dose. The service is automated and precise: if you set a reminder for 10:02, you will receive it exactly at that time. Reminders can be scheduled 24 hours a day, seven days a week. Our daily check-in service is designed to provide reassurance for individuals who live alone or care for someone else. Many people who use this service are often adult children with elderly parents, seeking daily confirmation that their loved ones are safe and well. Some of our users are caregivers concerned about what might happen to the person or pet they look after if something were to happen to them. We also support younger individuals, including those living with disabilities, chronic health conditions, or students who have moved away from home to attend college or university. Our daily check-in offers peace of mind, allowing loved ones to feel secure without constantly being monitored. The service is automated and precise: if you set a check-in for 08:06, you will receive it exactly at that time. Check-ins can be scheduled 24 hours a day, seven days a week. Our companion calls service is designed for individuals who feel socially isolated or lonely, and who appreciate the reassurance of a daily check-in with a real person. Some of our service users have shared that we are the only person they speak to on a daily basis. Many do not have family, while others have family members who live far away and are unable to call them every day. Please note that this service is not automated, which is why we can only offer a 'time range' for our calls. We want to ensure that every conversation is enjoyable and uplifting, so we focus on making each call special, even if we can’t predict how long it will last.