Welcome to Who Cares Calls

Our promise

Our primary aim is to ensure that every client feels valued, understood, and supported. We tailor our services to meet the individual needs of our clients, providing them with the level of interaction and assistance they require.

Our goal is to facilitate a comprehensive support system designed to offer independence, companionship, and peace of mind, allowing our clients to live their lives with dignity.

Our mission is to deliver extensive support that enables individuals to maintain their independence for as long as possible. We aim to reduce the pressure on their family, friends, and support organisations, becoming a trusted partner in home care that upholds the highest standards of respect, accountability, and professionalism.

Our values

Who we are and what we stand for

Who Cares Calls is a compassionate and dynamic care service based in Darlington, UK. We are a small company made up of family and friends who are passionate about the services we provide, most of our staff have extensive experience in the health and social care sector, bringing valuable knowledge to our team. We are thrilled to offer our innovative blend of services to individuals across the nation. Our flexibility allows us to meet the unique needs of each client while providing a traditional, friendly, and affordable service.

Our services are simple, yet have the power to change lives. Our values are clear and unwavering, and we are steadfast in our commitment to them.

Reliability

We understand the importance of reliability and trustworthiness and strive to uphold these values in every interaction. We prioritise building strong relationships based on mutual respect and dependability, knowing that our clients rely on us to deliver a consistent and compassionate service.

Integrity

We firmly believe that integrity is an essential cornerstone of our organisation and we hold ourselves accountable to the highest standards of professionalism in every interaction. Our commitment extends beyond mere compliance; we seek to embody values that reflect respect and fairness to everyone we encounter.

Dignity

We understand the importance of privacy and dignity and we are committed to maintaining these core values in all our interactions and decisions. Our friendly team are DBS-checked and highly trained to handle sensitive information and discretion and to treat each client with the respect and dignity they deserve.

Accessibility

We aim to ensure that our service is easily accessible to all, taking into account the diverse variations in age, abilities, and levels of technical proficiency. We are committed to creating an inclusive environment where everyone, no matter their background or experience, can fully engage with and benefit from our services.

Still have questions?

Call us we will be happy to help

07591 491300

Monday - Friday 9AM TO 5PM (GMT)

About Us